Mental Health Associate (Part-Time .50 FTE)

GPA · Pleasant Hill, California
Department GPA
Employment Type Part-Time
Minimum Experience Mid-level
Compensation $25 to $27 Hourly


Mental Health Associate (Part-Time .50 FTE)


Founded in 1991, Hope Solutions "formerly Contra Costa Interfaith Housing" is a vibrant and socially responsive non-profit agency that provides permanent housing and vital support services to over 1,500 families and individuals in Contra Costa County who are homeless or are at-risk for homelessness. Over 40 faith-based communities support our work, although there are no religious requirements or affiliations required to receive services.

Hope Solutions just completed a bold 5-year strategic plan that calls for the agency to triple the number of people we house and serve by 2024. We are seeking a dynamic, energetic team player that can help the organization increase its impact, broaden its donor base, increase its public presence, engage residents to be agents of change, and ensure that Hope Solutions continues to achieve excellence and operate with the highest integrity.

Are you seeking a new role that fully utilizes your talents and potential—while helping to make the world a better place? If so, please read on!

What are you passionate about?

At Hope Solutions—we are focused on “ending homelessness one family at a time.” We strive to be inclusive, compassionate, and responsive to community needs. We accomplish our work with integrity, accountability, gratitude, and humor.

Hope Solution's mission is to heal the effects of poverty and homelessness by providing permanent housing and vital support services to highly vulnerable families and individuals in Contra Costa County.

We envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. 

Could our mission be your mission?

Learn more about us @ 


We’re adding to our team of passionate folks—who are on a mission to help make the lives of others better—through services and support that leads to a higher quality of life for our clients. 

We’d like to learn more about you—apply for the role! What’s our team like? 

Here’s a snapshot of some of the folks at Hope Solutions who help to advance our vision to achieve—secure housing and the dignity of self-sufficiency for the homeless and at-risk families and individuals in Contra Costa County.


DeanneExecutive Director—lives in Central Contra Costa County with her husband and three children. She enjoys hiking the East Bay hills, camping, reading, cooking, and cheering too loudly at her kids’ games.

Alex—Chief Operating Officer lives in Walnut Creek with his wife, son, and dog.  Alex has an MSW and is a self-described macro social worker. He is an avid reader and a huge baseball fan (Go Giants!). He loves spending time at home with his family making food, listening to jazz, and relaxing.

Sara—Director of Programs—lives in West Contra Costa County with her partner and has raised four children. She enjoys walking, knitting, dancing, writing poetry, reading, and Burning Man. Sara is an LCSW and holds a Doctorate in Education.

Bill—Director of Housing Programs—lives in Central Contra Costa County with his partner and is involved in raising his godson. Bill is a licensed Marriage and Family Therapist who has been working with under-served populations for more than 20 years. He also serves on the Contra Costa County Healthcare for the Homeless Co-Applicant Board. He enjoys reading, gardening, and meditation. 

Christina—Director of Finance—lives in Pleasant Hill with her husband, three children, and their dog.  In her spare time, she volunteers at her children’s schools and with Girl Scouts, is on the PTA Board and local AYSO Board.  She also enjoys attending her children’s many sports activities.

Tanya—Director of Housing Navigation—lives in East Contra Costa County. She is married with one daughter and two sons. She has a Master's in Counseling Psychology and has worked with under-served populations for over 15 years. She enjoys music, comedy, movies, exercising, and watching basketball games.

Kristina—Director of Human Resources—lives in Cordelia with her modern-day blended family and is a proud Air Force Mom. She enjoys spending time with family, yoga, indoor cycling, hiking, brunch with friends, and loves to laugh. She believes if you look for the good in all things, you will find it.




Hope Solutions seeks an energetic Mental Health Associate who is flexible and responsive to support the needs of our clients while possessing the skill set to collaborate with interdisciplinary team members and community partners. We are looking for compassionate service-driven individuals who fundamentally believe in the potential of others. The Mental Health Associate is responsible for providing on-site mental health and case management support to children and their families living at Garden Park.


Supervisory Responsibility:  None


Mental Health Support Services – Garden Park Apartments (GPA):

  • Provide on-site, in-home, or community-based therapeutic services to children and families living at Garden Park Apartments (GPA) who are experiencing emotional challenges. Many of these children may be receiving EPSDT services.
  • Provide individual and group therapeutic services to children.
  • Assist in delivering family therapy and parenting support groups.
  • Provide crisis intervention to facilitate mental health crises, ensuring that families remain safe and supporting their ability to keep their families united and living independently, if possible.
  • Collaborate with case managers and youth enrichment coordinator to provide support for families, using a team approach.
  • Provide conflict mediation to residents at odds with family members or neighbors.
  • Complete accurate and timely EPSDT chart notes for all services provided to children assigned under this contract.
  • Meet individual EPSDT contract goals for hourly billing, including averaging a minimum of 10-12 hours per week of direct service to clients.
  • Participate in weekly group and individual supervision, using that time to develop therapeutic skills and clinical knowledge and explore growth opportunities as a mental health provider. Participate in clinical training as possible/needed.

Reports and Data Collection:

  • Assist the services team with the following data entry, reports, and forms:
    • Reports that document service delivery and progress towards goals for HOPE SOLUTIONS programs.
    • Daily case notes for individual, family, and group work.
    • Daily notes for EPSDT clients.
    • EPSDT billing reports, internal audits, and filing of notes.

Program Enrichment Activities:

  • Assist with staff supervision of volunteer programs and activities delivered to families served by Hope Solutions. These may include weekend and evening commitments.
  • Work with other staff members to provide community resources for families and individuals, such as furnishings for new apartments, social and health-related activities, life skills and employment support, and youth enrichment.
  • Other tasks as assigned by the Clinical Case Manager, Manager of Clinical and Support Services, or Director of Clinical and Support Services.


Organizational/Administrative Responsibilities:

  • Professionally represent Hope Solutions in all circumstances.
  • Establish and maintain professional boundaries in working with clients.
  • Comply with all local, state, and federal regulations, policies, procedures, standards of practice, and outcome requirements of the Supportive Housing Program and Hope Solutions.
  • Assist with distributing client satisfaction/feedback surveys for all clients served.
  • Attend all required meetings, including but not limited to Hope Solutions staff, individual supervision, consumer case conferences, and linkage meetings with other agencies.
  • Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality, protecting consumer rights, advocating on consumers’ behalf, and assuring consumer safety.
  • Complete required administrative paperwork and reports in a timely and accurate manner.
  • Maintain confidential data files that adhere to HIPAA regulations.
  • On-call, after-hours, and backup work for other team members may be required.
  • Perform all other duties and responsibilities as assigned.

Position Qualifications:

  • Master’s degree in Social Work, Marriage and Family Therapy, or Counseling.
  • Registered with the Board of Behavioral Sciences as an associate working toward licensure as an LCSW, LMFT, or LPCC.
  • Bi-lingual in English/Spanish is a plus.
  • Outstanding written and verbal communication skills.
  • Computer proficiency in the use of Microsoft and database applications.
  • Must have operational vehicle, auto insurance, valid California driver’s license, and be willing to drive for work.
  • Must pass LiveScan screening and TB test.
  • Salary contingent upon skill and experience.

Physical Qualifications:

  • The person in this position may make home visits to residents who live on second or third-floor apartments (without elevators) and will need to be able to climb stairs.
  • Will frequently accompany residents on walks to local resources (grocery store, childcare, parks) up to ½ mile in distance.
  • Must be able to work in a desk setting for up to 3 hours at a time to make calls to residents, research resources on the internet, collaborate with community providers with calls/emails.
  • Office setting activities are required, such as typing on a laptop/computer to respond to emails, entering case notes into a database, and copying and faxing forms and documents on a copy machine related to maintaining or obtaining housing.
  • Occasionally must be able to lift and carry objects weighing up to 25 pounds, including furnishings for new residents, files, holiday gifts, and food donations.
  • Ability to drive an automobile, transport oneself and residents to appointments, or meet at resident homes, including driving at night.

  We are an equal opportunity employer. If you're a good fit, we want to meet you!


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  • Location
    Pleasant Hill, California
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    $25 to $27 Hourly